Legal Statement
| Seller | DL.Getchu.com |
| Representative Manager | Mr. Yasunori Uchida (Gainz, INC.) |
| Location | 4F. Toujiki bld., 3-10-7, Iwamoto-cho Chiyoda-ku, Tokyo 101-0032 Japan |
| Telephone Number | 81-3-5833-3443 (FAX: 81-3-5833-3455) |
| Sales price | Sales price is indicated in each product details page in Japanese Yen including consumption tax (a form of value-added tax in Japan) * All payments on DL.Getchu.com will be in Japanese Yen; the charge to your credit card may be converted into your local country's currency. |
| Required fees other than product charges | International transaction fee may occur depending on your card issuing company. |
| Delivery | Download |
| Time of Delivery | Immediately |
| Time of Payment | Instant online transaction by credit card (charge will be deducted at a later date specified by the card issuing company) |
| Method of Payment | Credit card |
| Cancellation | Return of product is not available due to the characteristics of delivery through download. Cancellation is accepted when the product is defective. |
| Cancellation Policy (for Defective Products) | 1.Charge will be cancelled upon investigation when the product is not delivered through download. 2.Charge will be cancelled when the product is confirmed as defective in general terms. 3.Any problems encountered due to the user's environment shall be solved with the creator/maker. |
| Delivery Cost of Return | The user will pay any shipping fee (correspondence fee) for return or cancellation of the product. |
| Service after the Sales | The creator/maker shall offer the support for contents of the product and its operation. |
| Other Conditions for Sale | In principle, we do not ship any products by mail, etc. We offer the download service only. |
| Security | The information you send is secured by SSL (Secure Sockets Layer) encryption. (DL.Getchu.com is authenticated by Symantec Websire Security G.K.) |
| About Privacy Policy | For information about our privacy policy, please refer to [ Privacy Policy ]. |
| Contact | Please contact us through [ Contact Us ] page, or send us an email to english@dlsite.com. |